Conception of a digital ecosystem.

Client: Lampiris Scope: Strategy, UI, UX

Lampiris (part of the Total group) is one of Belgium's leading green energy providers. Their products range from providing gas and electricity, installation and maintenance of heating systems, isolation and solar panel installation.

Driving more new client acquisition

Through focusing on user objectives with the client, we study and improve the digital conversion channels. Our job: to optimise the different stages of energy offer simulations.

” Top relation – it’s great to partner with companies like La niche “

– François Hanzen, Head of Digital, Lampiris

Improve digital customer service

Developing digital interfaces and content to help customers find the information they need in a self-service centre of evolving online services.

Program management and advisory

In charge of the strategy, UX and UI we orchestrate and produce:

 

  • Information architecture
  • Strategic workshops
  • User tests
  • Price calculator and conversion funnel
  • Digital campaign
  • Data and Interface analysis with Google Marketing Platform & Hotjar

To name just a few.

How we do it

  • Tight collaboration with the client accompanying them with their different daily challenges.
  • Installation of monitoring systems and constant evolution and improvement of services and interfaces.

15+

digital projects per year

3+

years of collaboration

+35%

online acquisition

Enhance customer relations